The Contents of Business > Marketing Research > Marketing
Research Methods |
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Definition |
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Video Ethnography is to find the potential problems
that can happen when using the product through videotaping and observing
the pattern to use specific product or environment |
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Objectives |
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To improve or bring out new ideas by finding the problems
of existing products (e.g., home appliances) or the problems that
customers feel in specific environment (e.g., store) |
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KSF |
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Selecting suitable interviewees (target product and
environment factor)
In-depth understanding and insight of consumer behaviors |
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Definition |
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Home visit is to find the in-house life style and pattern
to use products through visiting the home of interviewees, observing
the in-house environment and interview with family members. |
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Objectives |
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For an advanced product planning phase to understand
the needs of actual users thoroughly
To find the opportunity for new product/service |
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KSF |
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Selecting the interviewees suitable for the research
object (target product and environment factor)
Structured guideline and interview scenario
Analysis framework and insight (Activity Process Mapping, Needs Nod
Mapping, Scenario Making) |
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Definition |
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A research method that finds the problems by observing
the purchasing behaviors of customers and analyzing the store environment
through store observation and salesperson interviews |
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Objectives |
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To improve store environment and set a sales strategy
through analyzing the purchasing behaviors of customers |
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KSF |
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Selecting the interviewees suited to the research object
(target product and environment factor)
Structured guideline and interview scenario
Analysis framework and insight (Activity Process Mapping, Needs Nod
Mapping, Scenario Making) |
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